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Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply

Click Export > From export you have three options:Ĭopy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply.

Double click on the scan log which shows the Date and time of the scan just performed.

Click on the History tab > Application Logs.

To get the log from Malwarebytes do the following:

After the restart once you are back at your desktop, open MBAM once more.

Wait for the prompt to restart the computer to appear, then click on Yes.

When the scan is complete, click Apply Actions.

Continue with the rest of these instructions.

Click 'Yes' to this message, to allow the driver to load after a restart.

With some infections, you may or may not see this message box.

If an update is available, click the Update Now button.

Click on the Scan tab, then click on Scan Now >.Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware.On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".If the tool does not run from any of the links provided, please let me know.You will find further links if you scroll down the page with other names, try them one at a time.

If you do not see the black box flash on the screen delete the icon from the desktop and go back to the link for the download, select the next button and try to run the tool again, continue to repeat this process using the remaining buttons until the tool runs.This log file is located at C:\rkill.log. This is normal and indicates the tool ran successfully. A black DOS box will briefly flash and then disappear.If using Vista or Windows 7/8, right-click on it and Run As Administrator.Double-click on the Rkill desktop icon to run the tool.There are three buttons to choose from with different names on, select the first one and save it to your desktop. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Run FRST and press the Fix button just once and wait. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. on the system, please remove or uninstall them now and read the policy on Piracy.ĭownload attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc.